Booking Terms

Horseshoe Hotel Terms & Conditions

Booking

  • On making a reservation you will be asked to pay a £20 per night deposit fee. This deposit is non-refundable.
  • Correct contact information (phone / e-mail) must be given on booking or the reservation will be invalid.
  • If deposit payment is declined, the customer will be contacted to give another form of payment. If the customer does not produce this information for payment within 24 hours the reservation will be invalid.

Cancellations

  • If notice of cancellation is made before the reservation date, we will re-advertise those dates, where we are able to re-fill the room(s) in full we will refund the deposit as a gesture of goodwill.